Where do I call if I have an emergency after business hours?
How do I schedule a tour of a rental property?
How do I make a maintenance request?
How much do you charge for property management?
Because of the range in properties, we recommend talking to our team for a specific quote.
What other services do you provide?
In addition to residential property management, we also provide condo and commercial property management.
When is the AGM (Annual General Meeting) going to be held?
AGM meetings are supposed to be held every 15 months, consecutively after the previous AGM meeting but Covid caused a suspension in that rule. The general answer is that the Board of Directors will set up a meeting date once restrictions are lifted and groups can meet in person again.
How do I log in to the Owner’s Portal?
How do I submit a service request?
When maintenance is needed, what do I do?
What is classified as an emergency?
An emergency is anything that could shut down or hinder your business from operating. Some examples are no heat, no AC, a roof leak, or a sewage back up.
How is the regular maintenance looked after?
Regular site visits and communication with tenants is crucial to ensure the regular maintenance is being looked after in the most cost-effective way. Consider all repair costs when forecasting a 12 month budget and bulk maintenance requests to save money.
How do you ensure rent is collected?
Staying on top of rent collecting is always a top priority, pulling monthly rent roll reports, emailing or calling tenants who have not paid and working out agreements to keep the tenants up to date on their rent owing.
How can I pay my security deposit and rent?
What to do if I have any maintenance issues?
Braemore tenants have access to an online Tenant’s Portal where they can see their tenant ledger and easily submit any service requests online. You may also contact our emergency maintenance phone line for any emergency maintenance such as a flood.